How Would You Rate Our Work?
All Reclaim employees were VERY professional and did OUTSTANDING work!!
Testimonials
Kelvin, James and Pontrael were courteous, prompt and professional. They kept us informed of what they were doing each day as well as informing us of what to expect throughout the entire process. Due to the professionalism of these three, my family and I asked that Reclaim stay on and see the project through to the end! ~David, St. Charles, MO
Reclaim went above and beyond in their service when cleaning up my sewer backup. They took care of my belongings, and when we located a doll that was carried everywhere by daughter as a child, they took it upon themselves to have it cleaned and restored as they knew how much the doll meant to her. We were really touched that Reclaim did this for my daughter and me. Thank you to Leon and Pontrael for their excellent work. ~Deborah, St. Peters, MO
We love the work that was done in our home. Bryan and his team were courteous and professional at all times. I would hire them again to provide service for my home, and I would recommend Reclaim to others. Everyone was always available to answer my questions. And they were flexible to our schedule. ~Dorothy, East St. Louis, IL
This project was completed to my satisfaction. My house looks beautiful. Your staff was polite, professional and friendly. They worked hard to address every issue. I especially want to commend Mike Brigante for everything that he did to make this happen for us – he was wonderful! I’m also grateful to Thomas Wittrock who fully came through us. ~Rhina, Grover, MO
Reclaim has completed the repair work in our basement and we are very satisfied with the work. Nice job by the team at Reclaim from top to bottom. We would highly recommend you to anyone in need of your company’s services. Tim, our project manager, did a wonderful job and was professional and detailed. Thanks again! ~Brian and Carrie, Eureka, MO
I just wanted to thank you again for your help and the outstanding work crew that you employ. They were a pleasure to work with and did an outstanding job. I will gladly recommend your company if I run into anyone that can benefit from your services. Again, thank you for a job well done and timely. ~Carolyn, Chesterfield, MO
Your crew did a great job for us. Our kitchen looks better than I could’ve imagined. We are very happy with what has been done. Your guys were very courteous in working with us. We have nothing but great things to say about Reclaim Services and if there is anyone in the future who asks us if we have a recommendation for a contractor you will be the first ones we recommend. ~Cathleen, Valley Park, MO
I want to take some time to pause from the chaotic moments of the last three weeks and extend my thanks for all the help that you and members of your team have provided to our family. I can’t even recall all the names of those who have crossed my path since the tornado, but I can tell you for certain, that each of them were every courteous and professional. I especially want to recognize Josh, James and Chuck for their honesty and integrity by which you serve your customers. Your excellence in customer service should be recognized by all within your organization. ~Susan S., St Charles MO
On October 9, 2012, a car ran into our house. The damage was extensive and well documented. But the loss was lessened greatly with the help of our insurance company and Reclaim Services. From that evening until now, our Project Manager Bill Easterday and his crew made a bad situation more bearable. Their timeliness, repairs and craftsmanship were excellent. Bill did a great job communicating with us and coordinating the work to be done. All of the people that we dealt with helped us through a very difficult time. The consideration, cooperation, and professionalism they showed us were excellent. We would definitely recommend Reclaim Services to others in need of the type of services they provide. ~Terry and Terri, Granite City, IL
We recently had some work done in our basement by Reclaim. John Casserly worked with us on getting everything set up and Josh Fildes managed the work being done. I did wanted to make sure that everyone knows how happy we have been with the process. On the process to get everything setup, John was outstanding. My wife and I changed our minds several times during this process. Not only was John quick to respond to any new or changed request, he did it with a smile and made us feel like we weren’t being a pain. This process with John made sure that we felt comfortable with Reclaim and he, individually, really sealed the deal in getting us to select Reclaim. Once the work started, Josh was outstanding. He stayed in nearly constant contact with me to make sure we were both on the same page. The project was completed in the timeframe conveyed to me (and I think a little faster). Any time anything came up, Josh got the question or issue resolved quick and to our satisfaction. I wanted to let you know that we are very happy with the process and the completed product. We will definitely look to Reclaim for any future projects and will pass along the company name to any friends as well. Thank you. ~Justin, Saint Peters MO
I wanted to take a few minutes to let you all know what a wonderful, professional job all of you did on my house, kitchen and basement. I had a flood and my insurance (AAA) called you to do my work. I am going to let the insurance company know your staff lived up to all expectations. Andy was the supervisor on my job and he was always friendly, professional and on time! He was polite and he kept me on task with all my decisions in picking new flooring, colors, etc! Thanks again! ~Kanty and Ed, St. Peters
Reclaim Services has provided my agency with honest, timely and accurate assessments of property damage when one of my clients has asked for an inspection prior to filing a claim. My point of contact has been John Casserly. John has always been pleasant to deal with and is extremely knowledgeable in his profession. No matter what type of loss he is going to inspect, he and his company are competent to handle it. ~D. Brent Awbrey, Agency Owner, Lake Saint Louis, MO
“It was a pleasure working with Reclaim Services. Beginning with my first call to Reclaim the service was prompt, efficient, and excellent. When they said the job was completed it was! The staff at Reclaim is professional, and I was especially impressed with the cleanliness and appearance of the workers. Thank you, Reclaim, for a job well done.” ~Tim, Chesterfield, MO
The level of service that you extended to our family was far beyond our expectations. I was so impressed by the support and service provided by Greg and his team of restoration specialists that I felt compelled to go on record with my praise. These people truly deserve it. In an era where exceptional one-to-one customer service excellence has virtually disappeared, the work that Greg and his team did should be held up as an example for others to emulate. ~Mark, Saint Charles